Data D-Fense 24/7

Business’ depend on their technology infrastructure to work properly in order to achieve their goals and objectives.

What is Data D-Fense 24/7

Data D-Fense 24/7 is a comprehensive managed technology solution that combines our system management and security expertise with the latest with the latest system management technologies to offer an efficient, cost-effective, and time-saving approach to managing system and applications that run your business.

Data D-Fense 24/7 offers the following benefits:

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Initial Assessment & Remediation (I A & R)

Prior to Data Defenders assuming management responsibilities, your systems are remediated to restore them to their optimum performance levels. Our Centralized Help Desk and Field Support components can then efficiently manage your technology infrastructure.

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Centralized Help Desk

Centralized Help Desk provides an affordable way of managing your technology infrastructure by using the latest remote access technology to enable our support engineers to quickly resolve your desktop, server, and network issues remotely. Approximately 70% of all technology operational issues can be resolved using remote technology.

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Field Support

Field Support provides on-site assistance in the event that your technology operational issues cannot be successfully resolved through our Centralized Help Desk.

Why choose Data D-Fense 24/7

Working computer systems and applications can positively impact the business’ bottom-line propelling the business forward to new heights and into new markets. However, when your computer systems and applications stop working, your business functions and bottom-line are negatively impacted and those impacts can be painful. From lost worker productivity, to lost revenue, to the loss of business growth opportunities, computer system and application downtime will negatively reverberate throughout the entire business.

Data D-Fense 24/7 Solutions

Data D-Fense 24/7 - Desktop

Provides Desktop management and support to address operational issues and maintain optimum performance levels.

Data D-Fense 24/7 - Server

Provides Server management and support to address operational issues and maintain optimum performance levels.

Data D-Fense 24/7 - Network

Provides Network management and support to address operational issues and maintain optimum performance levels.

Initial Assessment & Remediation (I A & R)
  • Identify & Remediate Operating System Issues
  •  Identify & Remediate Software issues
  •  Identify & Remediate Security Vulnerabilities
  •  Upgrade System components (Hard Drive, Memory, Bios, etc.)